From the CFOs Office: Part V

🇮🇳 Mumbai, India- Group Treasurer (Pharma Exporter)

“Our suppliers are in China, our buyers in Africa, and our liquidity is in three different currencies.

Every week, I’m guessing which account has enough coverage to release shipments.

Forecasting is blind because payments clear at random times.

My team works late just to explain delays to both sides. This doesn't feel very strategic; it feels like survival."

Breakdown

• Pain Point: Timing gaps in multi-currency settlements destroy forecasting accuracy.
• Why it Matters: Missed shipments cost sales and credibility in regulated markets like pharma, where delays ripple across supply chains.
• Opportunity: Payment flows designed with settlement predictability and built-in FX visibility can cut forecast error rates in half.

Make your payment experience your best retention tool. Contact WDIR today!