This is fundamentally about the erosion of margins, morale, and momentum.
How Humane Infrastructure Redefines Growth in the Digital Era
Teams get conditioned to expect failure, so they wrap every transaction in a warm blanket of manual follow-up.
Move from platform to partner. From workflow tool to cash flow enabler.
The more friction the system creates, the more personal energy it drains. Over time, people begin to accept this as normal.