B2B Payments: Prioritizing People Over Processes Feb 3, 2025 3 min read For product and design teams building B2B payment solutions, usability is often the first milestone. Is the platform intuitive? Can users complete transactions efficiently? But stopping at usability misses the bigger picture. The
Customer-Centricity: From Buzzword to Real Commitment Feb 1, 2025 5 min read Customers who feel heard are more likely to stay loyal, reducing churn and increasing lifetime value (CLV)
Getting to the Core of What People Want in B2B Payments Jan 30, 2025 4 min read So, what do people truly want in B2B payments? And more importantly, how can you design products that fulfill those needs consistently?
Creating User-Friendly Embedded Finance Experiences Jan 29, 2025 3 min read Ask yourself, "What are they trying to accomplish?” Then build your workflows around those tasks, not the other way around...
Commitment: The Path to Customer Loyalty and Product Stickiness in B2B Payments Jan 25, 2025 6 min read Can your customers count on you?